HuskyTech Statistics

Service Reports and Graphs

HuskyTech tracks all interactions with our clients with a web-based ticket system. Any time a student calls their specific issue is recorded into this system and tracked until the problem is resolved. Our system is broken down into three specific sections.

• If a student drops their computer off into our shop, it is recorded into the shop ticket
• If a student calls our call center it is recorded into a call center ticket.
• If a student either schedules a walk-in or simply comes in for quick help then it is recorded into a quick support ticket.

These set of tables and graphs represent the historic data and compare this year versus the past two years. Each set of data are broken down by year and ticket types.  Please note that year 2006-2007 include manual registration (Call center tickets) numbers which is a service we no longer provide.

Shop Reports

Call Center Reports

Quick Support Reports